Terms of Service

1. Agreement

These Terms of Service govern your use of FC Tactix, which is operated by NEXTON INTERACTIVE LIMITED. By accessing or using the Service, you agree to these Terms, our Privacy Policy, our Cookie Policy, and, where you use the Service for an organization to process personal data, our Data Processing Addendum.

2. Eligibility

FC Tactix is available only to users who are at least 13 years old. By creating or using an account, you represent that you meet this minimum age requirement.

If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and permission of a parent, guardian, school, club, or other authorized adult organization representative.

The Service is designed and marketed primarily for users who are at least 16 and for adult coaches, analysts, clubs, and educators. Children under 13 may not create accounts directly. Minor player records may be managed through adult staff accounts where the relevant club, academy, school, or coach has the lawful authority and permissions required by applicable law.

3. The Service

FC Tactix is a connected football coaching and tactics platform that may include:

• Interactive 2D and 3D tactics boards
• Formations, annotations, animations, and presentations
• Drill editing and session planning
• Team, club, and player development workflows
• Exports, sharing, and collaboration features
• AI coaching tools across the platform

Features may change over time. Some features may be limited, paused, experimental, or marked as coming soon.

4. Accounts and Security

You agree to:

• Provide accurate account information
• Keep your credentials confidential
• Notify us promptly about suspected unauthorized access
• Use the Service only through authorized means
• Be responsible for activity under your account

We may suspend or terminate accounts that violate these Terms or create security, legal, or operational risk, including accounts we reasonably believe were created in breach of the minimum age requirements above.

We may send service-related communications needed to operate your account or the Service, including verification, billing, support, security, legal, and administrative notices. If you request launch updates or otherwise opt in to marketing communications, we may also send product updates, launch announcements, and offers subject to applicable law. Marketing communications will include an unsubscribe method.

5. Clubs, Organizations, and Customer Records

If you use the Service on behalf of a club, academy, school, team, or other organization, you represent that you are authorized to do so and to bind that organization where relevant.

You are responsible for ensuring that any player, guardian, child, or health-related data you upload is lawful to collect, lawful to share with the Service, accurate to the best of your knowledge, and limited to what is reasonably necessary for the intended coaching, educational, sporting, or administrative purpose.

If you use FC Tactix for an organization to process personal data in team, player, session, plan, evaluation, or related workflows, the Data Processing Addendum is incorporated into these Terms and governs our processor obligations for that customer content.

6. Subscriptions and Billing

Paid subscriptions are processed through Polar. Subscription plans may renew automatically unless canceled before the next billing cycle.

• You may cancel a paid plan before renewal.
• Plan features, seat limits, and pricing may differ by tier.
• Except where required by law or stated at checkout, fees are non-refundable.
• We may change pricing or plan structure in the future with reasonable notice.

7. User Content

You retain ownership of the content you create or upload, including boards, drills, sessions, evaluations, player records, and related materials. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, adapt, and display that content only as needed to operate, secure, improve, and provide the Service.

If you publish content to a public library or share it through a link, other people may view, copy, or reuse it as permitted by the relevant feature.

8. Sharing and Public Visibility

Share links make content accessible to anyone who has the URL. We do not intend shared-link pages to be indexed in search engines and we may apply technical measures such as noindex signals and sitemap exclusion, but we cannot guarantee that a recipient or third party will not redistribute, capture, or expose the content after you share it.

You must not publicly publish or share health information, children's data, guardian data, or other sensitive or confidential material unless you are authorized to do so and the disclosure is lawful.

9. AI Features

FC Tactix includes AI coaching tools across tactics, player development, training, match intelligence, and club management. When you use an AI feature, relevant prompts, supporting context, and generated output may be processed by OpenAI and related service infrastructure to provide that feature.

Depending on the feature and what you choose to submit, AI inputs may include tactical notes, player information, evaluation data, session details, club guidance, match notes, or other context you include. Do not submit unnecessary sensitive data to AI features.

If you choose to use AI features with player, minor, guardian, or health-related data, you are responsible for having the lawful basis, authority, notices, and permissions required by applicable law. AI output is provided for planning, ideation, and drafting support only. It may be inaccurate or incomplete and should always be reviewed by a qualified human user before use. It is not medical advice.

10. Acceptable Use

You must not:

• Use the Service unlawfully or in violation of others' rights
• Attempt unauthorized access to accounts, data, or systems
• Upload malware, harmful code, or abusive content
• Scrape, harvest, or extract data at scale without permission
• Circumvent access controls, rate limits, or subscription rules
• Share confidential, youth, guardian, or health data publicly without authority
• Use the Service as a clinical records system, emergency response service, or substitute for professional medical judgment
• Use the Service to build or operate a competing service through unauthorized extraction

11. Controller and Processor Framework

NEXTON INTERACTIVE LIMITED acts as controller for personal data needed to run its business and the Service, including account management, billing and subscription administration, service security, support, fraud prevention, legal compliance, and direct marketing preference management.

When you upload or manage team, player, evaluation, plan, session, or other organization-managed records through adult staff accounts, you or your organization generally act as controller for that customer content, and we typically act as processor or service provider for that content under the Data Processing Addendum.

12. Third-Party Services

The Service relies on third-party providers such as hosting, database, email, analytics, collaboration, payment, and AI vendors. Your use of certain features may also involve those providers' terms and privacy policies. A current public list of relevant subprocessors and other service providers is available on our Subprocessors page.

13. Availability and Changes

We may modify, suspend, or discontinue any part of the Service at any time. We do not promise uninterrupted availability and we are not responsible for outages caused by third-party providers, internet failures, or events outside our reasonable control.

14. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. Limitation of Liability

To the fullest extent permitted by law, NEXTON INTERACTIVE LIMITED and its directors, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the Service.

Our total aggregate liability for claims arising out of the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 100.

16. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms, created legal risk, harmed the Service, or misused the platform.

Provisions that by their nature should survive termination, including provisions on payment, intellectual property, disclaimers, liability limits, dispute resolution, processor obligations, and indemnity, will survive.

17. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Kenya. The courts of Nairobi, Kenya will have exclusive jurisdiction over disputes arising from these Terms or the Service, except to the extent that non-waivable consumer rights in your home jurisdiction require otherwise.

Before filing a claim, you agree to contact us at contact@fctactix.com and try to resolve the issue informally first.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the date at the top of this page and may provide additional notice where appropriate. Continued use of the Service after the updated Terms take effect means you accept the revised Terms.

19. Contact

If you have questions about these Terms, contact NEXTON INTERACTIVE LIMITED at contact@fctactix.com.

P.O BOX 632, 00618 - RUARAKA, NAIROBI, KENYA